Refund & Exchange Policy

At Fashell, your satisfaction is our priority. If something isn’t quite right, we’re here to help.

✅ What We Offer

We provide refunds and exchanges on all items, no questions asked — as long as they meet our return conditions.

⏳ Return Window

You can request a return or exchange within 4 days of receiving your order.

📦 Return Conditions

To be eligible:

The product must not be damaged, worn, or washed.

All original tags and packaging must be intact.

🚚 Free Returns & Exchanges

We offer free return shipping for both refunds and exchanges. Once your return is approved, we’ll send you a prepaid return label.

🛍️ Items Eligible for Return

All items on our website are eligible for return or exchange — including sale items.

(Custom orders not applicable unless damaged on arrival.)

📩 How to Start a Return

To initiate a return or exchange, contact our team at:

📧 fashell.store.in@gmail.com

Include your order number and a brief reason.