Customer Support

Need help? We’re here for you.

📦 Order & Shipping Queries
Track your order, resolve delivery issues, or get updates on shipping timelines.

🔁 Returns & Exchanges
You can request a return or exchange within 7 days of delivery. Product must be unused and in original packaging.
Email us at order.fashell@gmail.com to initiate.

💳 Payment Issues
Facing trouble during checkout or with a payment confirmation? Contact us right away.

📩 General Inquiries
For anything else, we’re just an email away.
Email: order.fashell@gmail.com
Phone: 9340909709
⸻

Terms and Conditions

Last Updated: 25/07/2025

Welcome to Fashell. These Terms and Conditions (“Terms”) govern your use of our website and your relationship with our brand. Please read them carefully before using our services or making any purchases.

⸻

1. General Information

Fashell is a clothing brand offering fashion apparel, primarily oversized t-shirts, for modern individuals. By accessing or using our website, you agree to be bound by these Terms, as well as our Privacy Policy.

⸻

2. Eligibility

By using this website, you represent that you are at least the age of majority in your jurisdiction and are legally able to enter into a binding contract.

⸻

3. Product Information

We strive to display product colors, sizing, and descriptions as accurately as possible. However, slight variations may occur due to screen settings or manufacturing processes.

⸻

4. Pricing & Payments
• All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes.
• We accept major payment methods including credit/debit cards, UPI, wallets, and net banking.
• Fashell reserves the right to change prices at any time without prior notice.

⸻

5. Orders & Shipping
• Once your order is confirmed, you will receive an email with order details and tracking information.
• Shipping timelines vary by location, but typically range from 3–7 business days.
• Fashell is not responsible for delays caused by third-party logistics.

⸻

6. Returns & Exchanges
• We accept returns or exchanges within 7 days of delivery for unused, unworn items with original packaging.
• Items purchased on sale or with discount codes are non-returnable unless damaged.
• To initiate a return, please contact us at support@fashell.in with your order number.

⸻

7. Intellectual Property

All content, including logos, images, designs, and text on this website is the intellectual property of Fashell. Unauthorized use or reproduction is strictly prohibited.

⸻

8. User Conduct

You agree not to:
• Misuse the website or its content
• Engage in fraudulent activity
• Attempt to gain unauthorized access to our systems
• Violate any applicable laws or regulations

⸻

9. Privacy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

⸻

10. Limitation of Liability

Fashell shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or products.

⸻

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be reflected on this page, and continued use of the website implies your acceptance of the updated Terms.

⸻

12. Governing Law

These Terms are governed by and interpreted under the laws of India, and any disputes will be resolved under Indian jurisdiction.

⸻

13. Contact Us

For any questions or concerns, please reach out to us:

📧 Email: order.fashell@gmail.com
📞 Phone: 9340909709

Follow Us

Stay connected with us for the latest drops, behind-the-scenes, and exclusive offers.

📸 Follow us on Instagram
@fashell.store

📸 Follow us on our Facebook Page

@Fashell
⸻